Please write to us if the following FAQ does not answer your question.
Allowance & Chores Bot FAQ
How do I link all my family’s device together so we all see the same information?
Just install the app on each device, login with same email and password on all your devices and they will be kept in sync.
What devices does Allowance & Chores Bot work on?
Allowance & Chores Bot works on iPhone, iPad, or iPod Touch with iOS 10.0 and later and Android phones and tablets with Android 7.0 and later.
How do I login as a parent? How do I login as a child?
The app doesn’t have different accounts for parents and children. It uses a parental passcode to protect areas of the app that only parents should have access to. Please keep your parental passcode secret and it will prevent your children from making changes that they shouldn’t make. If you need to change your parental passcode, you can do that from the settings tab.
Can I see all of my children's chores in one place?
Yes. The chore grid in the Assign Chores view shows all of your children's chores. To get to the Assign Chores view, from the main screen scroll to the bottom of the list of children and tap the ‘Assign Chores’ button.
Is there an easy way to assign the same chore to multiple children?
Yes. There are two ways to do it:
- 1. In the Assign Chores view, to the right of the chore, place a check mark in the column for each child that the chore should be assigned to. Then press the Apply button at the bottom of the screen to save your changes.
- 2. In the Chore Edit view under "Assignees and Schedule" tap "Select Assignees" and check the children you want to assign the chore to.
Will the app let me rotate chores between my children?
If you upgrade to Premium you have the option to automatically rotate chores. In the Chore Edit view under "Assignees and Schedule" select "Rotate between assignees" as the schedule. Select the children you want to do the chore. You can also select the child you want to start the rotation.
Can I pay my child by the chore?
If you upgrade to Premium you can configure a chore as a ”reward" chore and assign an amount. When reward chores are done, they immediately show up in the payment view and the reward amount is added to your child’s account as soon as you approve the payment.
Can I see the history of past spending/rewards/deductions?
Yes. The Graph view displays the history of spends/rewards/deductions and shows you the progress of a child’s savings. It will display information about the events that occurred on each day if there were any. The graph displays a blue line that indicates the daily history of the total savings in your child’s account. The gray line shows the future savings that will accrue in the account if no money is spent. Tap on the large blue dots to see the descriptions for spending/rewards/punishments.
If you upgrade to Premium the graph view will display an unlimited history.
Is Allowance & Chores Bot complicated to use?
Allowance & Chores Bot is very easy to use. Once you create a user account, the app will guide you through the following steps:
1.Create a four digit parental passcode (to make sure your kids can't change things)
2.Choose daily, weekly, or monthly allowances.
3.Select automatic or manually approved allowance payments.
4.Add an allowance for each child.
Is there a limit to the number of children I can add to Allowance & Chores Bot?
No. Allowance & Chores Bot does not limit the number of children, allowances, or chores.
Can I enter different allowance amounts for different children?
Yes, when you're setting up each child's allowance you'll be prompted to enter an allowance amount for each child.
What if my child already has an allowance and some money saved up?
When you set up your child's allowance you'll be able to enter a starting balance for the money they have already saved.
Why do I need to create an account to use Allowance & Chores Bot?
Allowance & Chores Bot stores allowance information and settings on a central server. This allows more than one person to log in to the same account on different devices and see the same information. Allowance & Chores Bot automatically synchronizes account information and settings on all the devices logged into the same account.
Will my account information be kept private?
Yes. We will never share, sell, lend or give away any information you enter into Allowance & Chores Bot.
Can more than one person in my family use Allowance & Chores Bot at the same time?
There is no limit to the number of children, parents, guardians, relatives, etc. that can be added to an account. Everyone can login to the same account on different devices and see the same information.
When are allowances credited to my child's account?
Allowances are credited on the day you have chosen to have allowances paid, one second after Midnight, in the time zone you were in when you created your account.
Do I need WiFi or a Data Connection to use Allowance & Chores Bot?
Yes. Allowance information is stored on a server, so your device must be able to connect to the internet to access the information.
Why does Allowance & Chores Bot ask me if I want to receive push notifications?
Allowance & Chores Bot uses push notifications to automatically update itself when there are changes to allowance settings and information.
Will the app work if I choose not to receive push notifications?
Yes, but it will not automatically update itself in real time when changes occur. In order to update the app without push notifications; close and reopen the app.
Can I change the order of chores in my children’s TODO list?
If you subscribe to the Premium version of the app your can reorder your children’s chores. From the main page, tap Assign Chores, then in the grid tap on your child’s name. Your children’s names are located on the top of the grid. In your child’s chore assign view, hold your finger on a chore assignment for 1 second, it will turn grey, and you can drag it up or down in the list of chores to reorder.
When the chores are displayed in the child's TODO list, they will have the same order as in your child’s chore assign view.
I forgot my parental passcode. How do I reset it?
You can retrieve your passcodes by tapping “Recover your passcodes” in the Passcode entry view.
You can change your parental passcode in the Account Settings view in the app.
The app crashes or does some other strange thing. What can I do?
We have seen things like this happen when the app has been running for a long time in the background, or the device has not been rebooted in a long time.
Please try the following, in order:
1. Stop the Allowance Bot app and restart it.
Double tap your home button (the round one at the bottom of the screen), locate the Allowance Bot app and slide it up off the top of the screen to stop it. Then restart the app by tapping its icon.
2. Reboot your phone.
Hold down both the home button and power button (the one on the top of the device) for about 10 seconds until you see the apple logo. This will reboot the phone.
3. Delete the app from your device and reinstall it from the app store.
Hold your finger on the app icon on the home screen until all the app icons start to shake, then tap the X on the Allowance Bot icon to delete it.
Do not reinstall the app by syncing with iTunes. If you do that, then the app will be restored to the same state it was in before and possibly still have the same problem.
Instead, reinstall the app from the app store on your device. You won’t have to buy it again.
Login to the app with the same email and password that you used before - the app will pull all of its data from the server and all the data stored in the app will be refreshed.
Please write to us if you don’t see the answer to your question.